Privacy policy

General

This data protection declaration applies to all online services of Expertiva AG.

The responsible body is:

Expertiva AG
Schaffhauserstrasse 550
8052 Zurich
Switzerland

41 44 514 24 24
e-mail: info@expertiva.ch

UID: CHE-162.505.427

Board of Directors: Marius Schindler

How is your personal data processed?

We store and use your personal data only for processing your orders and for contacting you. If you have subscribed to our newsletter, we also use your e-mail address to send it.

What categories of data do we collect?

Whenever you access our website, your IP address, among other things, is stored in anonymised form. If you register with us, your contact data is stored. If you order services from us, your address and, if applicable, your payment data will also be stored.
In detail, we store the following data about you:

Registration data

As part of your registration with us, we need to collect and process certain personal data from you as your registration data, e.g. we need your name, address data, telephone number, payment data and your e-mail address in order to process your orders. When paying by credit card, we do not collect or store any payment transaction information such as credit card numbers or verification numbers. You only provide these directly to the respective payment service provider.

E-Mail-Adressen

If you have subscribed to our newsletter or if you contact us via the contact form, we also store your e-mail address. We delete this data if you have cancelled your newsletter subscription or if you inform us of this in writing to info@expertiva.ch.

In order to ensure that the newsletter is sent by mutual agreement, we use the so-called double opt-in procedure. In the course of this procedure, the potential recipient can be added to a mailing list. Subsequently, the user receives a confirmation e-mail to confirm the registration in a legally secure manner. Only if the confirmation is made, the address is actively added to the distribution list.

We use this data exclusively for sending the requested information, company-specific information and offers.

Newsletter2Go is used as newsletter software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is not allowed to sell your data and use it for other purposes than for sending our newsletter. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the Data Protection Basic Regulation and the Federal Data Protection Act.

You can find further information here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/

You can revoke your consent to the storage of your data, your e-mail address and its use for sending the newsletter at any time, for example by clicking on the “Unsubscribe” link in the newsletter or by writing to info@expertiva.ch.

Server log files
Whenever you call up our Internet pages, we automatically save certain data. These include IP address, type and version of the browser used, time, date and website from which users access our site. The IP address is stored anonymously. A personal reference can no longer be established.

To whom do we pass on your data?

In addition to the responsible body, external service providers who support us in providing our services may have access to your data. Occasionally, other third parties such as authorities, external consultants or certain business partners may receive your data.
In detail these are with:

Payments by credit card
When paying by credit card, the payment is processed by an external service provider. For credit card payment, your details are collected directly by the service provider PayPal, Stripe or SumUp.

Other categories of recipients
State agencies and courts.

Where is your data processed?

Our IT infrastructure and server locations are in Switzerland and Germany.

Cookies and right of objection for direct advertising

Cookies” are small files that are stored on the user’s computer. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after his visit to an online offer. Temporary cookies, or “session cookies” or “transient cookies”, are cookies that are deleted after a user leaves an online offer and closes his browser. In such a cookie, for example, the contents of a shopping cart in an online shop or a login status can be stored. Cookies are described as “permanent” or “persistent” if they remain stored even after the browser is closed. For example, the login status can be saved if the user visits it after several days. Likewise, the interests of the users can be stored in such a cookie, which are used for range measurement or marketing purposes. Third-party cookies” are cookies that are offered by providers other than the person responsible for operating the online service (otherwise, if they are only the cookies of this person, they are called “first-party cookies”).
We may use temporary and permanent cookies and provide information about this in our privacy policy.
If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
A general objection to the use of cookies used for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that not all functions of this online offer can be used then.

Social media data
Vimeo
We integrate videos of the platform “Vimeo” of the company Vimeo Inc. on our online presence. Privacy policy: https://vimeo.com/privacy.

Online presence in social media

We maintain online presences within social networks and platforms to communicate with our customers, interested parties and users and to inform them about our services. These include LinkedIn and Xing. When accessing the respective platforms, the terms and conditions and data processing guidelines of the respective operator apply. Unless otherwise stated in our data protection declaration, we process the data of users if they communicate with us within the social networks and platforms, e.g. write articles on our online presences or send us messages.

WhatsApp

We use the Messanger system WhatsApp from the company Facebook Inc. We use a WhatsApp business account which is linked to our landline number +41 44 514 24 24. When calling the messenger, the terms and conditions and the data processing guidelines of the respective operator apply.
Further information is available here: https://www.whatsapp.com/legal/#privacy-policy.

Your rights
You have the right to be informed about the personal data we process about you. In the case of an information request that is not made in writing, we ask for your understanding that we may then require you to provide evidence that proves that you are the person you claim to be. Furthermore, you have the right to correct or delete your personal data or to restrict its processing to the extent that you are legally entitled to do so. Furthermore, you have the right to object to the processing within the framework of the legal requirements. The same applies to a right to data transferability.

Right of complaint
You have the right to complain about the processing of personal data by us to a supervisory authority for data protection.

Voluntary provision of data
There is no legal obligation to provide your data to Expertiva AG. However, if you do not provide us with your data, you will not be able to use certain services from us. The provision of your data is completely voluntary.