Privacy policy
General
This privacy policy applies to all online services of Expertiva AG.
Responsible entity is:
Expertiva AG
Schaffhauserstrasse 550
8052 Zurich
Switzerland
Phone: +41 44 514 24 24
E-Mail: info@expertiva.ch
UID: CHE-162.505.427
Board of Directors: Marius Schindler
How are your personal data processed?
We store and use your personal data only for processing your orders and for contacting you. If you have subscribed to our newsletter, we will also use your e-mail address for its delivery.
Which data types are collected by us?
Every time you visit our website, your IP address, among other things, is stored in anonymized form. If you register with us, your contact details will be stored. If you order services from us, your address and, if applicable, your payment data are also stored.
In detail, we store the following data from you:
Registration data
As part of your registration with us, we need to collect and process certain personal data from you as your registration data, e.g. we need your name, address data, telephone number, payment data and e-mail address to process your orders. When paying by credit card, we do not collect or store any payment transaction information such as credit card numbers or verification numbers. You provide these exclusively directly to the respective payment service provider.
E-mail
If you have subscribed to our newsletter or if you contact us via contact form, we also store your e-mail address. We delete this data when you have unsubscribed from the newsletter or if you inform us in writing to info@expertiva.ch.
In order to ensure a mutually agreeable newsletter delivery, we use the so-called double opt-in procedure. In the course of this, the potential recipient allows himself to be added to a distribution list. Subsequently, the user is given the opportunity to confirm the registration in a legally secure manner by means of a confirmation e-mail. Only if the confirmation is received, the address will be actively included in the distribution list.
We use this data exclusively for sending the requested information, company-specific information and offers.
Newsletter2Go is used as the newsletter software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending our newsletters. Newsletter2Go is a German, certified provider, which was selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act.
You can find more information here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/
You can revoke your consent to the storage of data, e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter or in writing to info@expertiva.ch.
Server log files & Matomo Analytics
Whenever you visit our website, we automatically store certain data. This includes, among other things, IP address, type and version of the browser used, time, date and website from which users come to our site. The IP address is stored anonymously. A personal reference can no longer be determined. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.
To whom do we pass on your data?
In addition to the responsible body, external service providers who support us in the provision of our services may have access to your data. Occasionally, other third parties such as authorities, external consultants or certain business partners may receive your data.
In detail, these are in the case of:
Payments by credit card
When paying by credit card, the payment is processed by an external service provider. For credit card payments, your information is collected directly by the service provider PayPal, Stripe or SumUp.
Other categories of recipients
Government agencies and courts.
Where is your data processed?
Our IT infrastructure and server locations are in Switzerland and Germany.
Cookies and right to object to direct advertising
Cookies" are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after his or her visit within an online offer. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online offer and closes his browser. Such a cookie may store, for example, the contents of a shopping cart in an online store or a login status. Cookies that remain stored even after the browser is closed are referred to as "permanent" or "persistent". For example, the login status can be stored if users visit them after several days. Likewise, the interests of users can be stored in such a cookie, which is used for range measurement or marketing purposes. Third-party cookies" are cookies that are offered by providers other than the responsible party that operates the online offer (otherwise, if they are only its cookies, they are referred to as "first-party cookies").
We may use temporary and permanent cookies and provide information about this in our privacy policy.
If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
A general objection to the use of cookies for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the U.S. site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by disabling them in the browser settings. Please note that in this case not all functions of this online offer can be used.
Vimeo
We integrate videos of the platform "Vimeo" of the company Vimeo Inc. on our online presence. Privacy policy: https://vimeo.com/privacy.
Online presence in social media
We maintain online presences within social networks and platforms in order to communicate with our customers, interested parties and users and to inform them about our services there. These are LinkedIn and Xing, among others. When calling up the respective platforms, the terms and conditions and data processing policies of the respective operator apply.
Unless otherwise stated in our privacy policy, we process the data of users insofar as they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.
WhatsApp
We use the messenger system WhatsApp of the company Facebook Inc. For this purpose, we use a WhatsApp Business account which is linked to our landline number +41 44 514 24 24. When calling the messenger, the terms and conditions and data processing policies of the respective operator apply.
You can find more information here: https://www.whatsapp.com/legal/#privacy-policy.
Threema
We use the messenger system Threema from the company Threema GmbH. For this purpose, we use a Threema account. When calling up the messenger, the terms and conditions and data processing policies of the respective operator apply.
You can find more information here: https://threema.ch/privacy_policy.
Your rights
You have the right to information about the personal data we process about you. In the case of a request for information that is not made in writing, we ask for your understanding that we may then require evidence from you that proves that you are the person you claim to be. Furthermore, you have a right to rectification or deletion or to restriction of processing, insofar as you are entitled to this by law. Furthermore, you have a right to object to processing within the scope of the law. The same applies to a right to data portability.
Right of complaint
You have the right to complain about the processing of personal data by us to a supervisory authority for data protection.
Voluntary providing of data
There is no legal obligation for the provision of your data to Expertiva AG. However, you will not be able to use certain services from us if you do not provide us with your data. The provision of your data is completely voluntary.
Tracking Opt-out
